Our Pledge to You
We offer our customers a 100% satisfaction guarantee. If you are unhappy with your Leggett Scrubs purchase for any reason, please contact us at 434-797-9300.
Returns and Exchanges
If you decide to return or exchange your purchase, you may do so within 30 days of purchase. Embroidered items CANNOT be exchanged or returned. To receive a refund, repackage the merchandise and return (at your expense) via USPS, UPS, or Fedex. Leggett Scrubs and Leggett Town and Country will not be responsible for lost merchandise.
Please mail your return to:
Attn: Leggett Returns
335 Mount Cross Road
Danville, VA 24540
Once we receive your items, we will issue a refund. To receive a refund, merchandise must be in as-new condition. All tags must be attached, packaging must be intact, and clothing must be unwashed and unworn.
Shoes may be exchanged or returned if they are in as-new condition and the soles are unscratched. When trying on shoes for the first time, and until you are sure the shoes fit correctly, be sure to walk on carpeting or other soft flooring only.
If you live in or around the Danville, Virginia area, you may return your purchase directly to our retail location. You must have a copy of your receipt in order to return your items. Embroidered items CANNOT be exchanged or returned.
Shipping and Handling Information
At this time, Leggett Town and Country can only ship orders within the United States. We only ship merchandise via UPS Ground or USPS. Merchandise purchased as a part of a group order will be shipped or delivered directly to the school or facility once the group order is finalized. For items purchased outside of a group order: Our flat rate shipping charge of $9.99 includes all shipping and handling charges.
In-stock items that are NOT EMBROIDERED ship within 24 - 48 hours. Items purchased after 4:00 p.m. on Friday will not be processed/shipped until Monday. If Monday is a Federal mail holiday, items will not be shipped until Tuesday. Items we do not have in stock will ship directly to you from the manufacturer. This can take 2 - 4 weeks. You will be notified within 24 - 48 hours if an item is out of stock. Embroidered items are not kept on hand and typically take 2 – 6 weeks to ship (depending on group order deadlines).
Privacy and Security
Leggett Scrubs does not share, sell, or trade customer information, including e-mail addresses. Customer credit card information is used to complete the order only. We do not use or release any credit card or financial information for any purpose. For privacy purposes, all information relating to our customers is stored on a highly secure server that is not accessible via the Internet.
The security of your credit card and personal information is a top priority at Leggett Scrubs. We strive to make your online shopping experience enjoyable by assuring you a secure transaction at all times. When you place an order with us online, your order information is protected using Wix SSL Secure Shopping technology, which encrypts all personal information before it is transmitted over the Internet. You can rest assured that your transaction is confidential and secure.