CUSTOMER SERVICE

Our Pledge to You

We offer our customers a 100% satisfaction guarantee. If you are unhappy with your Leggett Scrubs purchase for any reason, simply return it for a full refund, subject to the conditions stated below.

Returns and Exchanges

If you decide to return or exchange your purchase, you may do so within 30 days of purchase. Please e-mail us at info@ltc2.com or fill out the form on our Returns and Exchanges page. Please send us the details of your return or exchange and the reason why, so we know to expect your return.

 

Repackage the merchandise and return (at your expense) via ground service of your choice or USPS insured, for your protection, to the address below. Leggett Scrubs and Leggett Town and Country will not be responsible for lost merchandise.

 

Please mail your return to:

Attn: Leggett Scrubs
335 Mount Cross Road
Danville, VA 24540

Once we receive your items in the store, we will issue a full refund. To receive a refund, merchandise must be in as-new condition. All tags must be attached, packaging must be intact, and clothing must be unwashed and unworn.

Shoes may be exchanged or returned if they are in as-new condition and the soles are unscratched. When trying on shoes for the first time and until you are sure the shoes fit correctly, be sure to walk on carpeting or other soft flooring only.

If you live in or around the Danville, Virginia area, you may return your purchase directly to our retail location. You must have a copy of your receipt in order to return for exchange or credit.

Shipping and Handling Information

At this time, Leggett Scrubs can only ship orders to the United States. Items we do not have in stock will ship directly to you from the manufacturer. Please allow two weeks for delivery of those items. We only ship merchandise via UPS Ground or USPS. Our flat rate shipping charge of $7.95 includes all shipping and handling charges. Shipping will not be charged on orders over $99.00.

Privacy and Security

Leggett Scrubs does not share, sell or trade customer information, including e-mail addresses. Customer credit card information is used to complete the order only. We do not use or release any credit card or financial information for any purpose. For privacy purposes, all information relating to our customers is stored on a highly secure server that is not accessible via the Internet.

The security of your credit card and personal information is a top priority at Leggett Scrubs. We strive to make your online shopping experience enjoyable by assuring you a secure transaction at all times. When you place an order with us online, your order information is protected using Wix SSL Secure Shopping technology, which encrypts all personal information before it is transmitted over the Internet. You can rest assured that your transaction is confidential and secure.